I have delayed this issue of the newsletter on purpose. Why? So that I can be one of the first to publish the story about a new Microsoft service that…

Microsoft even listens to users from time to time. Whiteboard was apparently so bad that they decided to listen to users and go back to the old version. This story…

Those of you who do not have a deep technical background and have never worked in IT support may not be aware that there is a special kind of humor…